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Privacy Policy
Last Updated: January 19, 2026
At SwingSwap, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Our Privacy Commitment
- ✓ We never sell your personal data to third parties
- ✓ We use industry-standard encryption (256-bit SSL)
- ✓ We give you control over your data and privacy settings
- ✓ We minimize data collection to what's necessary
- ✓ We are transparent about how we use your information
Information We Collect
Information You Provide
- Account Information: Email, password, display name, date of birth, gender, relationship type
- Profile Information: Bio, photos, videos, location (city/state), interests, preferences
- Verification Data: Government ID photos and selfies (for identity verification)
- Communications: Messages, chat history, support requests
- Payment Information: Processed securely by our payment providers (Segpay/Epoch)
Information Collected Automatically
- Device Information: Device type, operating system, browser type
- Usage Data: Pages visited, features used, time spent
- IP Address: For security, fraud prevention, and approximate location
- Cookies: For authentication, preferences, and analytics
How We Use Your Information
- To provide and maintain our Service
- To verify your identity and age
- To match you with compatible members
- To communicate with you about your account
- To ensure safety and enforce our terms
- To improve our Service and develop new features
- To process payments and subscriptions
Your Privacy Controls
You Control:
- Profile Visibility: Who can see your profile and when
- Photo Access: Granular controls for who sees which photos
- Location: Whether to show your distance to others
- Online Status: Whether others can see when you're online
- Incognito Mode: Browse without appearing in others' views (Premium)
- Data Export: Request a copy of your data
- Account Deletion: Delete your account and data at any time
Data Sharing
We may share your information with:
- Other Members: As you choose through privacy settings
- Service Providers: Who help us operate (hosting, payment processing, email)
- Law Enforcement: When required by law or to protect safety
- Business Transfers: In case of merger, acquisition, or sale
We NEVER sell your personal data to advertisers or data brokers.
Data Security
- 256-bit SSL encryption for all data transmission
- Encrypted data storage at rest
- Regular security audits and penetration testing
- Limited employee access on a need-to-know basis
- US-based servers with strict physical security
Data Retention
We retain your data for as long as your account is active. After account deletion, we delete most data within 30 days. Some information may be retained longer for legal compliance, safety, or to resolve disputes.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Delete your data
- Object to or restrict processing
- Data portability
- Withdraw consent
Contact Us
For privacy-related questions or to exercise your rights, contact us at:
- Email: privacy@swingswap.net
- General: support@swingswap.net